How Technology Has Enabled Securus To Position Itself As A Pioneer In Its Niche

Americas Trusted Securus Technologies is one of Americas largest providers and facilitators of inmate communication services. Among their services is tracking of individuals under parole while at the same time providing a secure government information management system. Currently, Securus is serving close to 2,600 American correctional facilities that are distributed across 45 states.


The firm also serves the District of Colombia Canada and Mexico, which brings the total number of inmates directly benefiting from their services to more than 1,000,000. Securus curved its niche within the rehabilitation institutions and designed products and services specifically tailored to meet the needs of law enforcement agencies, correctional departments and various government institutions that need their sophisticated range of services.


Securus, which was founded in 1986 is a Texas-based company, over the years has developed to a pioneer when it comes to availing comprehensive, innovative and reliable solutions for Americas correctional and law enforcement communities. In July 2016, the company’s commitment to providing quality services to its stakeholders became evident as they announced that they had made investments that exceeded $600 million over a three-year period. This cash was used in the acquisition of various patents and technologies aimed at providing a robust and secure solution.


On a weekly basis, Securus develops a new product or service aimed at satisfying the ever-growing demands of these agencies. Recently, Securus received emails regarding the services it has been providing while keeping the members of general public safe including the inmates and their families.


In these emails, the Securus was commended on their use of technology to curb and prevent crime. One client through the emails, thanked Securus for the assistance and information the company provided as this was later used to obtain a search warrant that proved useful as a corrupt prison staff got apprehended for introducing contrabands in the correctional facility.


Securus Is One Of Few Positive Things About America’s Criminal Justice

I keep telling anybody will listen that the United States needs to reform its criminal justice system. People don’t seem to understand that the United States puts a higher percentage of its population behind bars than any other country. I mean, we always have a bad collective perspective on the humanitarian records of countries like China and Iran. Unfortunately, many countries around the world have called for humanitarian investigations into the criminal justice system of the United States because of our massive amount of prisoners.


What is the more plausible explanation? Do you think our population simply commits more crimes than any other population on earth? Or, do you think that there is a massive amount of money to be made in the criminal justice system? I think our prisons and correctional facilities are being exploited for a profit which, in turn, requires a quota of prisoners.


There are some awful examples of this out there. Global Tel Link, the leading third-party provider of telephone services to correctional facilities in the country, has recently made the news for fixing prices in order to profit off the prison population.


Unfortunately, criminal justice reform is going to come around slowly. Even the FCC has failed to put down reasonable regulations for companies like Global Tel Link. In the meantime, I’m going to applaud the good business model put forth by Securus Technologies.


This correctional facility telecommunications company does the right things. They provide a quality telecommunications product at a very reasonable price and they make it incredibly easy for families to pay. The company has reinvested over $600 million of profit in order to make it easier for prisoners to connect with the outside world. The company has an A+ rating with the Better Business Bureau and is highly rated among its users.


Breaking Down Gang Violence with Securus Technologies Help

One of the things that is a given in any jail is violence. In our jail, we have a number of gangs here that do not get along with other inmates. If you arrive in jail without a gang affiliation and just want to do your time, these gang members can make things very difficult for you.


I have seen where gang members will assault a rival gang member in jail just days before they are to be released in the hopes of extending the sentence due to fighting. It is becoming harder to break up these fights because not only do we not know when the call comes in from gang leaders to make the hit, we can’t seem to stop the flow of weapons getting into the jail.


Weapons not only put those inmates at risk, we as corrections officers are right in the line of fire. We do have several techniques for helping to get a lead on gang violence, but the criminals are always one step ahead.


Even though we have informants and we can monitor the calls the inmates are making, they speak in their own gang languages, so by the time we crack the code, the violence has occurred. When Securus Technologies said they could help us with our problem, we jumped at the chance to get the new communication system up and running.


Once I was trained to operate the software, right away I could hear things differently. Now we were hearing conversations between gang leaders and soldiers who were to carry out the violence. This was very helpful in us not only stopping the violence, but getting the leaders to have to find another way to communicate.


Since the system was installed, we have seen a huge drop in gang violence in our jail.